Policies, in plain language
Eight pages, written to be read rather than survived. If any of them is unclear, that's a bug and we'd like to hear about it.
All pages last updated 30 July 2026
Terms of Service
The agreement between you and Coachyn: what the service is, what you agree to, and how either side ends it.
Read itPrivacy Policy
What Coachyn stores about you and your coaching, why it needs it, who else touches it, and what you can ask us to do with it.
Read itCookie Policy
The handful of cookies this site sets, what each one is for, and how to control them.
Read itAcceptable Use Policy
The small number of things you must not do with Coachyn, and what happens if you do them anyway.
Read itBilling and Refunds
Plans, trials, renewals, price changes, cancellation, and when you get your money back.
Read itCoaching Disclaimer
The most important page here. Where coaching stops and licensed professional help starts.
Read itMessaging and Notifications
How proactive check-ins work, what you consented to, and how to stop them in one step.
Read itAccessibility Statement
The standard we build to, what we've done about it, what we know is still wrong, and how to tell us.
Read itThe four sentences that matter most
- Coachyn is coaching, not care. It is not therapy and gives no medical, psychological, legal, or regulated financial advice.
- Nothing contacts you until you say so. Every channel is opt-in and can be switched off from one screen.
- Your coaching history is yours. You can review it, correct it, export it on the plans that include export, and delete it.
- Cancel whenever. You keep access to the end of the period you paid for, then drop to the free plan — your data stays.
Those summaries are for orientation only; where they differ from the full pages, the full pages are what apply.